1st Flight Veterinary Conference

Conference Program

Hotel Information

Area Information

 

 1st Flight Veterinary Conference

May 17 - 20, 2012

"On the Beautiful Outer Banks of NC" Kitty Hawk, North Carolina

 

For room reservations call the Hilton Garden Inn at 1-877-629-4586; room rates are oceanfront $187 + tax; ocean view $167 + tax

 

Click Here to Download the Registration Form

 or

Click Here to Register Online!

 

1st Flight Veterinary Conference May 17 - 20, 2012 Hilton Garden Inn Outer Banks/Kitty Hawk, Kitty Hawk, North Carolina Tentative Schedule
Thursday, May 17, 2012 Registration 11am Pre Function Area ∙ Exhibit Hall Set up: 8am-4pm - Katherine Room ∙ Exhibit Hall Open: 4-8pm Get Acquainted Welcome Reception (Compliments of exhibitors & sponsors): 6:30pm - Katherine Room
Time	Speaker	Topic
2-3:30pm 3:45-4:30pm 5-6:30pm	Beth L. Strickler, MS, DVM	- Incorporating Behavior Into Veterinary Practice -Is There a Magic Pill? Psychopharmacology for Veterinarians -Jumping, Barking and Chewing, Oh My!: Solutions for Unruly Behaviors
2-3:30pm 3:45-4:30pm 5-6:30pm	Wendy S. Myers Sponsored by IDEXX Labs	2:00-3:30 pm Capturing Compliance Opportunities Every Patient Visit In today’s economy, practice teams nationwide are witnessing declines in compliance. Some clients are responding to reminders two or three months after wellness services are overdue. This session will teach you compliance benchmarks and ways to significantly improve patient care. Get strategies on encouraging compliance for wellness exams, diagnostics, therapeutic diets, senior screens, and drug monitoring. 3:45-4:30 pm Promoting Better Care for Senior Cats Today 35% of pets are seniors. Learn how to overcome common client objections such as, “My cat lives indoors and is perfectly healthy.” Find out how to promote twice-a-year exams and senior diagnostics that increase the length and quality of patients’ lives while also boosting practice revenue. Senior cat owners are often highly bonded to the practice team, so learn how to make the most of these relationships. Get information on recommending senior diagnostics to cat owners, including senior blood work and urinalysis, blood pressure check, intestinal parasite test, heart function testing, retroviral testing, and x-rays to diagnose arthritis (90% of cats over age 12 have arthritis).   5:00-6:30 pm Increasing Compliance With Increased Callbacks Want to generate $25,000 in revenue within 30 days? Learn how to implement a callback program that will improve patient care, increase client satisfaction, and get follow-up exams and procedures scheduled. Get scripts for overdue wellness reminders, dental procedures that were recommended but not yet scheduled, drug monitoring, medical progress exams, therapeutic diets, and patients discharged from the hospital after surgery or illness.
Welcome Reception at 6:30 pm - with Complimentary food and drinks; compliments of the exhibitors
Friday, May 18, 2012 Registration 8am (Pre function Area) ∙ Continental Breakfast 8am (Katherine Room) Exhibit Hall Hours: 8am-4pm (Katherine Room) ∙ Refreshments Available 10-11am & 2-3pm
8:30-10am 10:30-12pm 1-2:30pm 3-4:30pm	Beth L. Strickler, MS, DVM	-The Psychology of Behavior: Basics of Behavior Modification -When the Thunder Rolls: Treating Storm and Noise Phobias -He won't Bite Doc! Treating Canine Fear Aggression -Do cats have friends? Feline social system and communication for veterinarians
8:30-10am 10:30-12Noon 1-3pm	Wendy S. Myers Sponsored by IDEXX Labs	8:30-10:00 am Marketing Preventive Care While it’s impossible to predict when pets will become sick or injured, you can anticipate when patients will need preventive care. Exams, diagnostic testing, vaccines, and parasite preventatives are renewable wellness care. Wellness services and products generate 38% of practice income. Learn how to teach clients that preventive care saves money. Get advice on introducing twice-a-year exams, reminder system best practices, using social media to promote regular checkups and creating wellness plans that let clients pay monthly. 10:30 am-12:00 pm How Social Media Can Promote Your Practice Word-of-mouth referrals are the #1 source of new clients for veterinary practices. With social media, word of mouth becomes world of mouth. Yellow pages are old school and dead. Social media is free, easy and gets immediate results. Get ideas on how you can use Facebook, You Tube and Twitter to strengthen existing client relationships and build new ones. This session shows you how to get started in social media and maximize its potential. 1:00-2:30 pm Getting Clients to Come Back Most practices have almost 40% unfilled appointments, with 62% of appointments filled as the average, according to the 2011 Bayer Veterinary Care Usage Study. In 2010, 70% of cats and 60% of dogs age 3 and older did not visit a veterinarian, according to VetInsite Analytics. Practices can adopt proactive strategies to get clients to come back. Teams must target lapsed and non-users. Get tips and scripts for the entire team on encouraging clients to come back. Learn fresh ideas for e-mail campaigns to target lapsed and non-users. 3:00-4:00 pm Strategies to Get Cats Back Although cats outnumber dogs, feline veterinary visits have decreased 11% since 2001. Today, 41% of dog owners also have cats and 53% of cat owners have more than one feline friend. In 2010, 70% of cats 3 years of age and older did not visit a veterinarian. Get practical, easy-to-implement strategies to get more cats to return. Find out how to make your practice feline friendly and use reminders and callbacks that drive future visits.
8:30-10am 10:30-12Noon 1-2:30pm 3-4:30pm	Susan Little, DVM Technician/Staff Session Sponsored by Idexx Labs	-Idiopathic Cystitis in Cats: When Good Bladders go Bad -Feline Procedures every technician should know -Diarrhea in Kittens: Reduce the Frustration with Accurate Diagnosis & Treatment -Between a Rock & Hard Place: Managing Constipation in Cats
Saturday, May 19, 2012 Registration open: 8am (Pre Function Area) ∙ Exhibit Hall Hours: 8-4pm (Katherine Room) Lunch session Sponsored by Elanco: Todd Kollasch, DVM, "New Approach to Total Parasite Control" Refreshments Available 10-11am & 2-3pm
8:30-10am 10:30-12pm 1-2:30pm 3-4pm	Susan Little, DVM Sponsored by Idexx Labs	-Feline obesity: How to find the Inner Cat -Between a Rock & Hard Place: Managing Constipation in Cats -Feline Hyperthyroidism: New Approaches to Diagnosis & Management -Weight Loss in Senior Cats - Why it Happens and What to do About it
8:30-10am 10:30-12 1-1:30pm 1:30-2:30 3-4pm	Dr. Dave Ruslander & Dr. Brian Trumpatori	-Treatment of Mast Cell Tumors -Reconstructive Surgery -Treatment of Soft Tissue Sarcomas -Analgesia in the Oncology Patient -New Topics & Trends in Veterinary Oncology; Biopsy Techniques
8:30am-4pm	Dr. Dan McNeff Sponsored by Legally Mine	Understanding Veterinary Legal Tools and Strategies: The Key to Lawsuit Prevention and Tax Reduction.
8:30-9:30am 9:45-10:45am 11am-12pm 1-2pm 2-3pm	Heather Duncan, DVM (Technicians/Staff)	-Introduction to Dentistry: How the Tooth Develops, Oral Exam charting, Dental Formulas -Dental Radiology-What Lies Beneath? -Periodontal Disease in the Dog & Cat -The Canine & Feline Patient: Common Clinical Presentations -Building a Better Dental Practice: Technicians are the Front Line
Sunday, May 20, 2012
8:30-9:30am 9:45-10:45am 11am-12pm	Heather Duncan, DVM (Veterinarians)	-Treating Periodontal Disease in the Dog & Cat -Common Dental Clinical Presentations of the Dog & Cat and How to Treat -Building a Better Dental Practice: Using the Veterinary Team & Round Table Discussions
8:30am-12pm	Beth L. Strickler, MS, DVM (Technicians/Staff)	-The Veterinary Behavior Team: The Role of the Technician -Behavior Hints for the Exam Room -Learning Theory 101

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Speaker Bios

Heather L. Duncan, DVM

Dr. Heather L. Duncan grew up in North Carolina.  At a young age she decided that she wanted to become a veterinarian in order to help her pets that she loved so much as well as other people’s furry family members.  She graduated Magna Cum Laude from North Carolina State University and then received her DVM from Purdue University’s School of Veterinary Medicine in 2005.

After graduating vet school, Dr. Duncan practiced at a progressive 24 hour small animal hospital in Saint Petersburg, FL.  This is where she realized her passion for Veterinary Dentistry. In 2008, Dr. Duncan started a 3 year Veterinary Dentistry and Oral Surgery Residency program at the Animal Dental Center of Baltimore and Annapolis, MD. She recently finished her residency and has moved back to the Carolinas.

Though Dr. Duncan enjoys all aspects of veterinary dentistry: Endodontics, Fracture repairs, Orthodontics, Periodontics and Restorative dentistry; she loves performing involved oral surgeries.  She is currently working at The Carolina’s Animal Hospital & Dental Clinic in Charlotte, NC and at the Charleston Veterinary Referral Center, in Charleston, SC.

Experience:

2008-2011    Dentistry & Oral Surgery Resident: Animal Dental Center: Baltimore, MD

2008-2011    Relief Veterinarian at Parkville Animal Hospital: Parkville, MD

2006-2008    Relief Veterinarian at Anclote Animal Hospital:  Tarpon Springs, FL

2005-2008    Associate Veterinarian---Noah’s Place Animal Hospital: St. Petersburg, FL

Publications:

Diagnostic Imaging in Veterinary Dental Practice-Dental Caries—Journal of the American Veterinary Medical Association, July 1, 2010; 237(1):41-3.

Diagnostic Imaging in Veterinary Dental Practice-Dens Invaginatus—Journal of the American Veterinary Medical Association, December 1, 2010; 237(11):1251-3.

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Dave Ruslander, DVM, DACVIM (oncology), DACVR (radiation oncology)

Dr. Ruslander’s primary specialty is radiation oncology, but he is board certified in medical oncology as well. Prior to joining Veterinary Specialty Hospital in 2004, Dr. Ruslander had worked primarily in an academic environment with many publications to his credit.  Dr. Ruslander first came to North Carolina in 1992 as a Visiting Assistant Professor at NCSU in the medical oncology department. A desire for continued learning took him to the University of Zurich in Switzerland where he worked as an oncologist and received training in radiation oncology.

Dr. Ruslander was on the faculty at Tufts from 1997 to 2000 and then at NCSU from 2000-2004 before joining VSH. Dr. Ruslander has served as the president of the Veterinary Cancer Society and lectures widely.

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Brian Trumpatori, DVM, DACVS

Dr. Brian Trumpatori worked at VSH during his surgery residency, a joint effort of VSH and the NCSU-CVM.  After his residency, Dr. Trumpatori completed completed a post-doctoral fellowship in surgery at the Comparative Pain Research Laboratory and Department of Clinical Sciences at NCSU.  Brian was instrumental in applying new equipment and techniques for repair of large surgical or traumatic wounds and maintains a strong interest in new analgesic modalities. and passion for physical rehab, she has completed her certification in canine rehabilitation from the University of Tennessee.

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Beth L. Strickler, MS, DVM

Dr. Beth Strickler received her B.S. in psychology from Westminster College, PA and her M.S. in psychology from Penn State University. She received her doctor of veterinary medicine (DVM) from the University of Tennessee and practiced general medicine in Northeast Tennessee for 9 years. Dr. Strickler completed her residency (specialty training in veterinary behavior) at Appalachian Veterinary Specialists in Knoxville, TN.

Dr. Strickler has had additional training through the University of Georgia College of Veterinary Medicine, the University of Pennsylvania New Bolton Center and Purdue University College of Veterinary Medicine in equine, cattle and swine behavior.

Dr. Strickler is proficient in obedience training techniques and clicker training of all species.

Dr. Strickler is an adjunct professor at the University of Tennessee College of Veterinary Medicine and an active lecturer to veterinarians and veterinary students. Her area of special interest is enrichment and she has an active enrichment project funded by the Waltham Foundation.

Dr. Strickler is a member of the American Veterinary Medical Association (AVMA), the American Veterinary Society of Animal Behavior (AVSAB) and the Association of Pet Dog Trainers (APDT).

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Susan Little, DVM, DABVP (Feline)

Bytown Cat Hospital, Ottawa, Canada

The Cat: Clinical Medicine & Management

Winn Feline Foundation

VIN Consultant (Feline, Repro/Genetics)

Conference Hotel Information

Hilton Garden Inn

Enjoy Ocean Views From Every Room ...

"Come to North Carolina and enjoy the Hilton Garden Inn Outer Banks/Kitty Hawk, located right on the beautiful coast of the Atlantic Ocean. Every guestroom and suite enjoys its own unique view of the ocean, and our Kitty Hawk, North Carolina hotel's hospitality provides a relaxed atmosphere and all of the comforts of home right here in North Carolina’s Outer Banks..."

For room reservations call the Hilton Garden Inn at 1-877-629-4586; room rates are oceanfront $187 + tax; ocean view $167 + tax

 

Area Information

Kitty Hawk, North Carolina

The Birthplace to Modern Aviation and some of the most beautiful beaches and lighthouses...

Wright Brothers National Memorial

Ocracoke Lighthouse

Currituck Beach Lighthouse

Bodie Island Lighthouse

Cape Hatteras Lighthouse

Click Here to Download the Registration Form

 or

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